In the light of the ongoing Covid-19 pandemic, the economy undergoes massive contraction, as shown in recent data. Because of the halt in business operations, and people not earning a living, consumption spending eventually decreases. The cut back in spending is a significant concern of quota-based businesses, wherein sales teams try as hard to bring in new leads. Experts suggested practical ways to boost sales during these challenging times.
Since earning money is a crucial problem during this crisis, people became skeptical about prices. Consumers will question the price if they don’t see the value. Hence, to boost sales, businesses should add more value to their products. Cynthia Barnes from the National Association of Women Sales Professionals suggests that to position oneself as the undeniable decision, one must add value more than what the prospect expects.
When a salesperson gets a contact, it is best to always follow-up. Customers don’t merely make purchasing decisions on a whim, even though they’re interested in products offered. They may be occupied, need time, need a supervisor’s endorsement, need cash, or have different needs. Notwithstanding, a decent sales representative will reconnect with a customer when the timing is right to secure the deal.
Customers may need a wall to rest on during this time of adversity. Sales teams need to understand their hardships or “pain point” and do something to address these problems.
“It is by bringing relief to these pain points through product or service offerings that a sales team can continue to thrive.”
As advised in a news report
Another smart move is to provide a wide range of products and services. According to a report, one of the two sales milestones during this crisis is “having the best product or service for your prospect’s needs.” By offering a variety of goods and services, sales teams can indeed respond to customers” needs. For Adam Mendler of the Veloz Group, a way to boost sales when people are spending less is to engage with prospects and customers more actively by giving their needs and wants.
Most importantly, do whatever it takes to provide the best customer service. Hence, sales teams will flourish if they have the flexibility to adapt to clients’ changing needs.
“Our startup scaled significantly in our third year when we excelled at customizing apparel and giving customers very personalized service.”
Michael Nemeroff, CEO of Rush Order Tees
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